In order to provide you with the most effective service,
please fill the appropriate form below.
If you are an existing merchant and require service, please fill out the form below.
Please add as much detail as possible for us to properly diagnose the problem.
Note: 75% of ATM Related issues can be solved by rebooting the ATM and your Internet Router.
If you did not receive your money, or the ATM only partially dispensed your cash, the network will automatically correct the transaction within 2 hours of when it occurred.
In the unlikely event that the network did not auto-correct the transaction, please fill out as much detail below as possible so that we can investigate & trace the transaction.
Note: You can also go to your bank and have them initiate a trace request on that particular transaction.